Art. 8 – Delivery

  1. Luciana Satta Jewels Design carries out shipments throughout Italy, excluding the Vatican City State and the Republic of San Marino.
  2. Luciana Satta Jewels Design will only make deliveries to the user’s home, provided at the time of purchase.
  3. Delivery is generally made within one week, or, if no delivery date is specified, within the estimated time limit at the time of selection of the delivery method and, in any event, within a maximum of thirty days from the date of confirmation.If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify where the order is located and how to agree on a new delivery.
  4. If you are unable to be present at the place of delivery at the agreed time, we ask you to contact us again to agree on a new delivery date.
  5. If delivery cannot take place for reasons for which we are not responsible thirty days after the date on which the order is available for delivery, we shall assume that we intend to terminate the contract.
  6. As a result of termination the amounts will be refunded, including delivery costs, excluding any additional costs arising from the choice of a delivery method other than the ordinary method offered without undue delay and, in any event, within 29 days of the date of termination of the contract. Transport resulting from the termination of the contract may have additional costs which will be borne by the buyer.
  7. Shipping costs are the responsibility of the buyer and are highlighted explicitly at the time of placing the order.


Art. 9 – Passing of risk

  1. The risks relating to the products shall be borne by the purchaser from the time of delivery. Ownership of the products is deemed to have been acquired upon receipt of full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery, if this occurs at a later date.